PRODUCTRECORDS.COM PRIVACY POLICY
Effective December 15, 2009
What this Privacy Policy Covers
This Privacy Policy covers the treatment by ProductRecords.com (“ProductRecords.com”) and its affiliates of personally identifiable information that it collects directly from you or through an affiliate when you register a product through a paper, Internet or electronic registration form, purchase a product or service through ProductRecords.COM's web site or by telephone or mail or you make use of other ProductRecords.COM services as described below.
Personally identifiable information includes your name, address, email address, telephone number, credit card number and other similar non-public information. This policy applies only to transactions that you engage in with ProductRecords.COM, and does not cover any transactions with any of the companies with whom we might partner. If you are doing business with another company, you should review the privacy policy of that company.
Information Collection and Use
ProductRecords.COM collects personally identifiable information when you register a product at the ProductRecords.COM website, or through one of our partners that offers or promotes the ProductRecords.COM service. This information is used by ProductRecords.COM to help you manage your product purchases and product registration/warranty information.
ProductRecords.COM also collects personally identifiable information when you purchase a service contract, accessory, or buy other products or services offered through our site. ProductRecords.COM uses this information to process your order. ProductRecords.COM may also use your contact information for the purpose of obtaining surveys regarding quality control and service improvement and to contact you about service contract extensions, special offers and/or new products or services.
ProductRecords.COM may also receive personally identifiable information from its business partners who perform registration services, solicitation services or receive mail solicitation on our behalf.
ProductRecords.COM and its affiliates also automatically receive and record information on its server logs from your browser including your IP address, cookie information and the page you requested. ProductRecords.COM uses this information to customize its web site and the advertising and content you see on the site and may email you about specials and new products.
Cookies
ProductRecords.COM and its affiliates will set and access cookies on your computer.
Information Sharing and Disclosure
ProductRecords.COM may send personally identifiable information about you to other companies or people when:
- We or an affiliate capture and/or process your product registration.
- We need to share your information to provide the product or service you have purchased [for example, we may use your address to mail the terms and conditions of the service contract you purchased or call you about any issues related to the service contract];
- We need to send the information to companies who work on behalf of ProductRecords.COM to provide a product or service to you, such as repair services covered by your warranty;
- We respond to subpoenas, court orders or legal process; or
- We need to share your information with the necessary third parties to service your account, administer and adjust claims, underwrite insurance, manage cases and grievances, conduct research on products, provide quality assurance or investigate fraud or other seemingly illegal activities.
Security
Your ProductRecords.COM Account Information is password-protected for your privacy and security.
ProductRecords.COM uses industry-standard SSL-encryption to protect data transmissions.
Changes to this Privacy Policy
ProductRecords.COM may amend this policy from time to time. If we make any substantial changes in the way we use your personal information we will notify you by posting a prominent announcement on our pages.
Questions or Suggestions
If you have questions or suggestions, you can contact us or send mail to 1738 Wynkoop St, Suite 203, Denver, CO 80202.